Primary Research & Consulting

Primary research and consulting, built around the questions you need answered

From in-depth interviews, surveys and focus groups to CX programmes, mystery shopping and dedicated offshore research teams, Nextyn runs the full primary-research and consulting process end to end — including go-to-market and market-entry studies. Tell us what you need to learn and our team will get back to you within one business day.

What we deliver

• ✓In-depth interviews (IDIs) & moderated expert calls with buyers, stakeholders and specialists
• ✓B2B & B2C surveys, NPS & satisfaction tracking — designed, fielded and analysed
• ✓Focus group discussions (FGDs) & concept / creative pre-testing, moderated end to end
• ✓Customer experience (CX) research — journey mapping, satisfaction and churn diagnosis
• ✓Mystery shopping & retail store audits — SOP compliance and service-consistency checks

Why teams choose Nextyn

• ✓A dedicated project team that owns scoping, recruitment, execution and delivery
• ✓Hard-to-reach and niche B2B respondents sourced from our global expert network
• ✓Fast turnaround with full compliance, confidentiality and quality control

Trusted at scale